date:Oct 08, 2012
her initial complaint, made both to the store and to head office, Crabtree reportedly had to contact the retailer several times. Nobody seemed to know what was happening, she claimed.
Finally, she said, Tesco sent her a letter of apology promising to investigate the matter. It also enclosed a 10 voucher.
Tesco said: We have apologised to our customer and we are urgently investigating this matter with our supplier.