date:Nov 07, 2018
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Source: economictimes.indiatimes.com
US: Kroger seeing payoff from employee investment
Investments behind The Kroger Co.'s workforce are having an outsized impact on employee retention, which is in turn improving customer experience in stores and the companys costs to serve, Tim Massa, the companys chief people officer, said in a presentation during the retailers annual report to investors. After announcing a year ago a $500mln investment in employee wages, training and benefits as part of