date:Jul 11, 2018
to extend a frys life even longer.
For better insights, an eight-person team spent several days in New York, riding along with delivery drivers. One researcher became an UberEats driver on evenings and weekends.
They noticed that drivers sometimes placed hot items next to cold items, to the detriment of both. Drivers often work for more than one delivery service, which could add stops and slow an orders travel. Lots of other unexpected mishaps, like street closures, car accidents or bad GPS gu