date:Aug 02, 2012
tomers is a top priority for the Hershey Company,said a statement issued to US news outlet KGO-TV by Hershey's.
We were contacted by the customer yesterday regarding this incident and immediately began reviewing our processes related to our Jolly Rancher Crunch n Chew Candy. We have apologised to the customer and, while there was no injury, we take this situation seriously.
We believe this is an isolated case and accidental in nature. We will be taking the needed actions to prevent this happen