Online sales hit £1bn as Sainsbury's seeks multichannel success
date:Mar 31, 2014
technologies such as NFC and QR codes. One QR code campaign that directed customers to video content received 10,000 scans.

When something [technology] better comes along, dont ignore it give it a try, he said.

Cody said retailers should also not forget the potential of SMS as an additional channel. It amazes me how many retailers still forget to use SMS as a simple way to get simple cut-through direct to the customer.


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