Chili’s eyes five ways to ‘out-fast fast-casual’
date:Mar 07, 2014
in the morning to be delivered right after that, or between 4:30 and 6:00 in the evening to be delivered right after that. So it allows us to use slack capacity in the restaurant and labor that is already in the restaurant to drive additional revenue without necessarily crowding out the busy time periods when we have our dining rooms full and our guests are in the restaurant.

To-go orders represent about 10% of Chilis business, and the company sees technology as a way to enhance the platform.


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