date:Dec 18, 2013
Supermarket giant Waitrose has been forced to pay out compensation to nearly 400 customers after a IT glitch meant online deliveries had to be cancelled. Just days before Christmas, Waitrose this morning confirmed that due to a technical issue it had been unable to pick orders for some online customers.
It is believed that 200 deliveries were cancelled yesterday and the same number again this morning. Waitrose insisted that the vast majority of orders were made and that orders were now being pr