date:Nov 18, 2013
enues slipped 12% to $21,412,000 from $24,359,000.
Since taking over as president and c.e.o. in mid-June, Mr. Edwards has talked extensively of Cosis need to improve the cleanliness, appearance and hospitality of its stores. He said employees responded to the call during the third quarter.
We see the results primarily through a decline in the number of customer complaints, but there is still more work to do, he said.
Whats interesting about our business is that theres really no way to hide pe