date:May 01, 2013
, Aldi has seen a slight drop in satisfaction levels over that time, from 92.3 per cent in February 2009, to its current 89.7 per cent mark.
Both Woolworths and Coles have improved on their customer satisfaction levels. In February 2009, customer satisfaction with Woolworths stood at 84.3 per cent, a little higher than Coles customer satisfaction levels at the time, which were at 83.9 per cent.
IGA customer satisfaction has had an overall drop in the six years from February 2009, from 86.7 per