date:Apr 17, 2013
ack-of-the-house tours by curious customers and give folks a freebie ice cream cone or cookie at the end of the tour.
I know of no one else doing this, says Dan Cathy, 60, the company's longtime president, whose chain saw its same-store sales jump more than 7.7% last year, more than twice the industry average.
At the same time, Cathy, known for his conservative views, has worked to make some amends with the gay community since last year's social-media controversy.
It's helped me to be more w