date:Feb 01, 2013
eldom scold a person in the organization, even in private, he says. I try to put myself in his shoestry to imagine how he feels and respond from that point of view. I try to see if he did something wrong, is it intentional? Usually its not. You try to understand why so you can teach him.
Gerry A. Refugio Jr., the store manager at the Hong Kong Jollibee, says the companys culture is what has kept him with the company for more than 20 years. Of Tan he says: He has that charisma to move his people