date:Dec 20, 2012
gious Level 3 certification requires a rigorous third-party audit process in addition to an extensive review of policies, procedures and systems.
The company maintained Excellent status by meeting a newly revised standard with additional requirements, and a more stringent scoring system. It recertification also confirmed that employees were well trained, retained information, and communicated well during employee interviews, which was a significant component of the audit.
It was a challenge to