date:May 21, 2012
The conversations our fathers used to have occurred over the neighbors fence. Now they occur on Facebook or another social platform. The problem is instead of one neighbor listening, there are thousands and even millions listening. If your product and customer service are not impeccable and you have not fostered a strong relationship with your customers, the world will know in an instant. On the flip side, the customers will know in an instant how great your brand is as well. The Internet create