Customer monitoring: Edeks is Germany's favourite supermarket
date:Sep 26, 2017
The customers have spoken: EDEKA is the supermarket with the highest customer satisfaction rate and has further distinguished itself from comparable competitors. The EDEKA centres are also on top in the category of self service department stores. That is the result of the now published studies Customer monitor Germany 2017, published by ServiceBarometer. The opinion of the customers is the deciding factor for us. That is why I am so pleased with this result, says Markus Mosa, chairman of EDEKA H
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